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Why Start-Ups Must Embrace Draft eCommerce Policy – view by Chitrangana.com

A fairer policy mix can help Indian start-ups compete with global giants through data localization, tax relief, and simpler digital rules.

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In Short

The Draft eCommerce policy is a structural shift for Indian start-ups competing in a market shaped by global platforms and uneven rules. The article frames the policy as a correction to a long-running imbalance: foreign eCommerce players are described as operating through foreign registrations, booking losses in India, and moving income out of the country through technology, marketing, and license fees. Against that backdrop, the draft policy is presented as a direct response to conditions that have left Indian start-ups without a level playing field since the rise of eCommerce more than a decade ago.

The Govt. of India’s new Draft eCommerce policy should serve as a shot in the arm to ambitious start-ups trying to compete with global giants such as Amazon and Walmart. Seeing as the policy is designed to benefit the Indian consumer and/or retailer, the Govt. of India deserves a ton of praise – Chitrangana.com

report on draft ecommerce policy by govt of india

It’s not a well-kept secret, at least in industry circles, that international eCommerce players do everything within the rulebook to bypass the Indian taxation system. Registered in foreign countries, they are booking losses in India, before funnelling income out of the country in the name of technology development, marketing and license fees.

The new Draft eCommerce policy will support start-ups and the Indian business ecosystem. The policy has strongly recommended data localization, giving new firms a two-year sunset period to adjust before localization becomes mandatory. It has also advised direct and indirect tax incentives.

“Besides data localization, the policy, that has received staunch opposition from Flipkart and Amazon, has also proposed a single legislation to address all aspects of digital economy. While proposing a solitary regulator for issues related to consumer protection and FDI implementation, the draft has called for improvements in the legal fragmentation seen through several laws governing the Ecommerce sector.” said Mr. Nitin Lodha, Sr. eCommerce consultant at Chitrangana.com and industry veteran in India & UK.

Since the influx of eCommerce more than a decade ago, Indian start-ups have not received a level playing field. The policy will most definitely go a long way in helping them.

Mr. Vishal Shah, eCommerce Consultant for Corporate Assignments at Chitrangana.com mentioned, “In recent months, a number of Chinese eCommerce players, offering staggering discounts, began marketing in India but without the aid of post-sales customer support. These websites often mask themselves as Indian websites, using Indian advertisements and listing product prices in INR. However, they are not physically stationed in India and offer no customer support or postal address. Recent examples of such websites: aliexpress.com, banggood.com and many more. With the consumer becoming smarter by the day, it’s hard to foresee these websites thriving in the market.”

The Govt. of India, through its new Draft eCommerce policy, is doing everything in its power to endow local players such as Bharti Enterprises, Reliance Jio, TCS, Wipro, Ola, Snapdeal, MakeMyTrip, UrbanClap, Justdial, PepperFry, and Practo, besides start-ups trying to make inroads into the market. The policy, which was jointly drafted by officials from ministries of finance, home affairs, corporate affairs, and electronics and IT, could have a telling impact on the numbers from the next fiscal.

Watch our participation on news discussion our DD Network and Rajya Sabha TV : https://chitrangana.com/Consultant/indias-new-draft-ecommerce-policy/

🔍 New Context July 2026

The core lesson now is that eCommerce policy should be read as an operating constraint, not a background briefing. For start-ups, the real risk is designing growth around one rulebook while the market is being shaped by overlapping shifts in platform regulation, data governance, consumer protection, and competition policy. A resilient model is one that can absorb those changes without having to rebuild the business from scratch.

Frequently asked

Why does the article present the draft eCommerce policy as important for start-ups?
The article presents the policy as important because it addresses a market structure that has favored large foreign platforms and left Indian start-ups without equal conditions. It says the draft policy can strengthen the Indian business ecosystem through data localization, tax incentives, and a tighter legal framework for digital commerce.
How does the article describe foreign eCommerce players operating in India?
The article says international eCommerce players use the rulebook to bypass the Indian taxation system. It states that they are registered in foreign countries, book losses in India, and move income out of the country under technology development, marketing, and license fees.
What is the role of data localization in the draft policy?
The article says the policy strongly recommends data localization and gives new firms a two-year sunset period before localization becomes mandatory. In the article’s framing, this creates a transition window rather than an immediate compliance shock.
How does the draft policy treat taxation?
The article says the draft policy has proposed direct and indirect tax incentives. It presents this as part of a broader effort to strengthen start-ups and the Indian business ecosystem rather than leave local firms exposed to unfair cost structures.
What does the article mean by a single legislation for the digital economy?
The article says the policy proposes a single legislation to address all aspects of the digital economy. That means the draft seeks to reduce legal fragmentation across the eCommerce sector, which the article says is currently spread across several laws.
Why does the article mention a solitary regulator?
The article says the draft calls for a solitary regulator for consumer protection and foreign direct investment implementation. The point is to centralize oversight where the article sees fragmentation, instead of leaving related issues split across multiple rules and authorities.
How does the article describe the position of Flipkart and Amazon on the draft policy?
The article says the draft has received staunch opposition from Flipkart and Amazon. It does not break down their objections in detail, but it places their resistance against the policy’s push for localization, regulatory consolidation, and tighter control of the digital economy.
What example does the article give of eCommerce players masking their identity?
The article says some Chinese eCommerce players market in India through Indian advertisements, product prices in INR, and websites that appear Indian. It adds that these sites are not physically stationed in India and offer no customer support or postal address.
Which websites are named as examples in the article?
The article names aliexpress.com and banggood.com as recent examples of websites that market in India while not being physically based in India. It uses them to illustrate the issue of masked identity and weak post-sales support.
How does the article contrast Indian start-ups with global platforms?
The article contrasts Indian start-ups, which it says have not received a level playing field, with global players such as Amazon and Walmart. It treats the draft policy as a corrective measure that can make competition less one-sided.
What kinds of Indian firms does the policy aim to strengthen?
The article names Bharti Enterprises, Reliance Jio, TCS, Wipro, Ola, Snapdeal, MakeMyTrip, UrbanClap, Justdial, PepperFry, and Practo, along with start-ups seeking entry into the market. It presents the policy as part of a wider effort to build local commercial capacity.
When could the policy begin affecting market numbers?
The article says the policy could have a telling impact on the numbers from the next fiscal. It does not give a more exact timeline, but it places the expected effect in the following financial cycle rather than immediately.

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