Ambient Commerce: India’s Leap from Screen to Scene in AI-Driven Retail

Ambient Commerce: India’s Leap from Screen to Scene in AI-Driven Retail

The Signal Shift: From Touchscreens to Talkback In 2025, India’s fastest-growing retail interfaces are no longer screens. They’re smart speakers, mirrors, cars, and fridges. Voice commerce and ambient AI are laying the groundwork for a post-app economy. For Indian retailers anchored in visual UI and screen-based analytics, this creates a strategic blind spot. Ambient commerce refers to context-aware, non-screen retail interactions mediated through AI and IoT. Instead of tapping an app, consumers speak, gesture, or…

The Backend Battleground: Why D2C Growth Now Belongs to Operations, Not Marketing

The Backend Battleground: Why D2C Growth Now Belongs to Operations, Not Marketing

The Situation: D2C’s Frontend Boom Is Hitting a Backend Wall Over the past decade, Direct-to-Consumer (D2C) brands have surged by capitalizing on a direct line to their customers, powered by performance marketing, social storytelling, and sleek digital storefronts. This marketing-led playbook worked—until it didn’t. Today, the unit economics are crumbling. Advertising costs have ballooned, customer acquisition has plateaued, and consumer expectations have shifted from wow moments to when and how their order arrives. As Derek…

The Instant Delivery Tipping Point: How Indian Shoppers Are Reshaping Retail for 2025

The Instant Delivery Tipping Point: How Indian Shoppers Are Reshaping Retail for 2025

What if 28% of your customers expected their orders within an hour? That’s not a hypothetical—it’s a forecast for Indian e-commerce by 2025. With rising digital adoption and lifestyle shifts, Indian consumers are placing a premium on speed. A new insight from Chitrangana reveals that almost one in three shoppers will demand same-hour delivery, marking a sharp turn from traditional fulfillment expectations. This is not just about logistics—it’s a signal. A shift that’s reshaping what…